FamilyAtTableThe Supportive Home and Parent Enrichment (SHAPE) program provides tailored home-visiting in Steuben, Allegany and Yates counties to help improve family relationships and keep troubled families together. We educate families on:

  • Providing a safe and healthy environment for their child or children
  • Child development and parenting
  • Conflict management strategies
  • Goal-setting
  • Accessing community resources


Across the three county region where service provision takes place Allegany, Steuben, and Yates, SHAPE has helped to improve parenting skills in approximately 90% of the at-risk families served, ten percentage points above our goal. Improved parenting skills lead to reduced risk factors and positive changes that lead to optimal child and family health, development, and safety. Some of the positive changes that parents have demonstrated include the following:

  • Appropriate use of discipline when parenting.
  • Providing for basic needs such as good nutrition and health care.
  • Improvements in parent-child bonding and relationships.

Need to Know

Locations and Contact Information

Main Office:
6251 County Route 64, Suite 102
Hornell, NY 14843

Allegany County Office:
1 Schuyler St.
Belmont, NY 14813

Yates County Office:
1 Keuka Business Park, Suite 203
Penn Yan, NY 14527


Office hours are 8:30 am to 4:30 pm.
In-home services are provided by appointment.


There are no fees for the SHAPE program. Referred families participate free of charge.

How to Enroll

Families are referred to the program by other agencies that serve them. Depending on the county, some families are required to participate and others participate voluntarily.

Contact Us

Catholic Charities of Steuben
23 Liberty Street
Bath, NY  14810
p:  607-776-8085
f:  607-776-4092
Email our staff

Connect With Us

Community Partners

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